Focussing on customers in the Surat and the nearby Wester region, Audi India has inaugurated a new workshop in the city of Surat, Gujarat. Spread over 35,000 square feet, the workshop is located in the GIDC Industrial Estate.
The workshop boasts a capacity to service 35 cars per day in single shifts. There are 20 service bays and even a huge parking space which can accommodate over 50 cars. The Audi workshop, handled by Nixynova Motoren, has general repair facility, a body shop, and two direct receptions.
In addition, the workshop also has a unique air-conditioned vehicle handover area wherein serviced cars can be handed over to the customers. There’s also an air-cooling system and exhaust-extraction unit, both of which are made to enhance the technicians’ working environment and health.
Audi India’s Head, Rahil Ansari said, “We are planning many new initiatives that will set benchmarks for service level efficiency, accessibility and affordability because ‘total cost of ownership’ is not only a phrase for us but we want to live by it. This new state-of-the-art facility in Surat includes an excellent service area, which is one initiative in this direction, offering our customers the same service levels as available globally. World class products need premium service and maintenance, this state-of-the art facility in Surat will set a new benchmark for service standards in the luxury car segment in the Western India region. Our philosophy of ‘Vorsprung’ is not just about advancement, but also about the perfection we strive for in our service standards. The new facility in Surat reflects this ideology and reaffirms our commitment to Audi owners in India. Delight is at the core of what we do at Audi and we are committed towards having a customer as part of the Audi family for life. They should stay with the brand once they join and for that service is as important as product excellence.”
Dealer Principal, Audi Surat, Mr. Samir Mistry said, “Audi Surat has been setting luxury benchmarks in Gujarat since we started here in 2011. The new facility continues our legacy of offering the best luxury experience which the Audi brand stands for. We are looking forward to delight our customers with this new facility.”
The workshop’s address:
Plot No. A-28/2, GIDC Industrial Estate, Ichhapore, Bhatpore, Surat